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Your Medical Records

Medical records are the physical property of the hospital. The information, however, is yours for the asking through the Health Information Management Department. A request for photocopies of medical records must be submitted in writing to:

Release of Information
Lawrence & Memorial Hospital
365 Montauk Avenue
New London, CT 06320

Your request should include:

  • Date of Request
  • Patient name and address
  • Date of birth
  • Name and address of where the records will be sent
  • The purpose of the disclosure. For instance, to send to continuing care agencies, for insurance purposes, or for personal use.
  • The kind and amount of information to be disclosed. For example, "summary of my hospitalization in June of 1992." Please be as specific as possible.
  • Patient's signature (If you are a guardian, include a copy of your Power of Attorney document.)

You can reasonably expect a response within two weeks. Walk-in and phone requests cannot be accommodated unless it is an emergency. At least 48-hours notice is required for response to these requests and reasonable fees will be charged for requests for personal use.

Contact Information

We will be happy to answer any questions to help expedite your request if you call 444.3704. The department is open Monday through Friday from 8 a.m. to 4:30 p.m.

Privacy Practices at Lawrence & Memorial   L&M, 365 Montauk Ave, New London, CT 06320, 860-442-0711