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    Visitor Amenities

    L+M has a variety of services to make visits as easy and comfortable as possible.

    Valet Parking

    8 a.m. - 5 p.m., Monday - Friday
    This service is free of charge and is available at the Emergency Dept. Entrance, 50 Faire Harbour Place, New London. Please note this service is not available on weekends or holidays.


    Breakfast 6:15 a.m. - 9:30 a.m.
    Coffee 9:30 a.m. - 11 a.m.
    Lunch 11 a.m. - 2:00 p.m.
    Snack 3 p.m. - 4:30 p.m.
    Dinner 4:30 p.m. - 7 p.m.

    The cafeteria is open 6:30am to 7:00pm, 7 days a week for meals, beverages, pre-prepared and packaged items.
    *Please note that the Cafeteria now accepts debit cards and cash.


    ATM is available on the Second Floor, just past the main entrance to the cafeteria. 

    Lobby Shop

    860.442.0711, ext. 2257
    Hours: 8:30a.m. - 6:00p.m., Monday - Friday; 11:00a.m. - 3:00p.m., Saturday; and closed Sunday

    Self Service Flower Center

    Located in the Main Lobby, across from the Lobby Shop.


    860.442.0711, ext. 2305
    The Pastoral Care Department attends to spiritual, emotional and religious needs of patients and their families of all faith traditions. We routinely provide pastoral care for patients and loved ones Monday - Friday from 8 a.m. - 4:30 p.m. and are on call at all times. The Chapel is located on the first level, near the main reception desk. It is always open for prayer and meditation.

    Visiting Hours

    • Intensive Care (ICU) & Coronary Care Units (CCU): 24-hour visitation for immediate family

    • Medical/ Surgical Units: 1 p.m. - 8 p.m. daily for visitors 12 years or older

    • Hospice Inpatient Unit: 24-hour visitation for immediate family, 1 p.m. - 8 p.m. for friends

    • Labor/ delivery/ recovery/ post-partum (LDRP): During active labor and the first two-hours after birth, only support designated by the patient may visit. Fathers, grandparents and significant others may visit anytime. Others 12 years or older may visit from 1 p.m. - 8 p.m. Brothers and sisters of the new baby are welcome to visit when accompanied by an adult. No more than two visitors at a time, please.

    • Pediatrics: Parents and grandparents anytime; brothers and sisters under 12 may visit when accompanied by an adult; and other family members and friends 1 p.m. - 8 p.m.

    • Pond House: Visiting hours are daily: Monday - Friday 6:30PM -  8:00PM and Weekends and Holidays: 1:00PM - 2:00PM and 7:00PM - 8:00PM. For the safety of all patients, all items that are brought in for patients must be checked at the desk. For the consideration of other patients, all children (family only), must be supervised by an adult, speak quietly and remain in designated visiting area with no running or jumping. Only two visitors are allowed at one time in designated visiting areas only.

    • Operating Room: Families of surgery patients may wait in the OR (Operating) Waiting Room located on the Third Floor near the Red Elevators. Beepers are available to family members waiting to hear from surgeons.

    • Exceptions to these hours may be made, based on individual circumstances.