Yale New Haven Health to hold billing and waive some fees for furloughed government employees

Thursday, January 24, 2019
New Haven, CT (Jan. 24, 2019) – Yale New Haven Health (YNHHS) announced today that they will waive copays, deductibles or coinsurance for any furloughed government employee who seeks emergency treatment in one of our emergency departments, urgent care or walk-in centers as long as they present their federal ID at the time of service. This waiver also includes co-payments and deductibles on physician services provided by Northeast Medical Group physicians in our emergency departments, urgent care or walk-in centers. In addition, upon request, YNHHS will put any outstanding bills on hold for those workers who are furloughed due to the government shutdown. This will also apply to partners, spouses and dependents of furloughed government employees and will extend for 30 days after the end of the government shutdown.

The Health System has a patient assistance line where any furloughed patient wishing to have their outstanding bills put on hold can speak with a representative. If the patient bill comes from Yale New Haven Health Services (Bridgeport, Greenwich, Yale New Haven, Lawrence + Memorial or Westerly Hospital), patients should call 855-547-4584 and press zero to be connected to a representative who will work directly to assist the patient. If the bill comes from Yale New Haven Health Services (Northeast Medical Group), patients should call 833-288-4400 and select option 4.

“The government shutdown is causing extreme hardship for many,” said Vincent Tammaro, executive vice president and chief financial officer, YNHHS. “We hope that this small measure will help patients continue to seek necessary medical care without having to choose between their health and putting food on the table.”

Yale New Haven Health (YNHHS), the largest and most comprehensive healthcare system in Connecticut, is recognized for advanced clinical care, quality, service, cost effectiveness and commitment to improving the health status of the communities it serves. YNHHS includes five hospitals – Bridgeport, Greenwich, Lawrence + Memorial, Westerly and Yale New Haven hospitals, several specialty networks and Northeast Medical Group, a non-profit medical foundation with several hundred community-based and hospital-employed physicians. YNHHS is affiliated with Yale University and Yale Medicine, the clinical practice of the Yale School of Medicine and the largest academic multi-specialty practice in New England. Yale New Haven Hospital is the primary teaching hospital of Yale School of Medicine. www.ynhhs.org

Similar Articles

06/26/19

Bridgeport Hospital, St. Vincent’s Medical Center share Connecticut’s Hospital Community Service Award

BRIDGEPORT, CT (June 26, 2019) – Bridgeport Hospital and St. Vincent’s Medical Center have received Connecticut’s Hospital Community Service Award for their joint involvement in providing free health screenings to underserved residents through the Know Your Numbers (KYN) program.

06/19/19

All Yale New Haven Health hospitals named as “Leaders in LGBTQ Healthcare Equality”

NEW HAVEN, CT (June 19, 2019) – All five Yale New Haven Health hospitals will be awarded the “LGBTQ Healthcare Equality Leader” designation in the forthcoming Healthcare Equality Index 2019.

06/18/19

Nine Yale New Haven Children’s subspecialties achieve national recognition from U.S. News & World Report

New Haven, CT (June 18, 2019) – Yale New Haven Children’s Hospital has been ranked among the best children’s hospitals in the nation for nine out of ten pediatric subspecialties in the 2019 Best Children’s Hospitals rankings, published online today by U.S. News & World Report. Each specialty rose up in the ratings over last year with many making significant gains.